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FinOps for AI

FinOps Scopes defined for AI focus on addressing the cost complexity, faster development cycle, spend unpredictability, and the need for a greater degree of policy and governance to support innovation through allocation, forecasting, and optimization decisions that align consumption, investment, and business value.

FinOps Scopes: Considerations for AI

The decision to differentiate the FinOps practice into a different Scope is driven by the need to address key differences in the expectations or outcomes desired from the spending within the lens of the Scope. AI represents a massive new technology category of spend, portions of which will likely merit creation of new Scopes to effectively manage.

AI cost and usage is not only new to many organizations, and very granular, but also tends to transcend technology category boundaries – with investments in the data center, in enterprise agreements with AI companies, SaaS products, startup AI model vendors, AI-based neo-clouds, and, of course, multiple hyperscale cloud providers.

Given the high visibility of AI adoption in many organizations, it’s likely that the FinOps team managing AI will have to answer critical questions from a broader perspective and to a more senior audience than traditional cloud. Expectations may be different – faster insights, more emphasis on innovation than governance, etc. – especially during early experimentation, for some AI use.

Many AI services are cloud-like, and include cloud costs as components of spending, but there are key differences that make differentiating the FinOps practice into a Scope that focuses attention on key AI spending important in many organizations. Not all AI spending must come into a new scope, but leading organizations have high expectations matching high spending on AI and may want more rigorous management.

When considering the needs and expected outcomes that FinOps can support, AI spending is very similar to any new technology spending.

  • There are fewer well-known technology architecture blueprints to follow yet, so spending will be more varied across technology stacks and services
  • Experimentation is higher, so the duration of use for any service or resource may be shorter or more sporadic
  • The likelihood of anomalous spending will increase as teams experiment
  • There are a higher number of vendors, tools, and services available for use as new companies move to expand into the rapidly growing AI marketplace
  • The mechanisms for purchasing services and products is not yet well-established, and the channels used will be more diverse – marketplace, direct purchases, online and github acquisition, new “AI” SKUs appearing in existing enterprise agreements – all of which create work for Procurement to assess
  • The volume of projects and requests for investment is high, requiring organizations to field requests quickly and compare projects against one another

One additional differentiator of AI spend from other technology spend is the diversity of teams or people building AI projects. The low barrier to entry to become an “AI Developer” means that people in non-technical roles will be operating as “Engineers” by creating AI applications, purchasing AI Services, etc. This creates a new challenge for the FinOps team to work with people who may not have as much IT experience, or who have not worked with FinOps before. This likely means that additional work in the Education & Enablement or Practice Management Capability will be required in an AI-targeted Scope.

Creating a Scope for AI spending, like creating any Scope is not about including all of the AI spending going on necessarily, but rather creating a lens on the AI spending that is important to handle differently than other technology cost and usage.

Driven by your organization’s goals and priorities for AI, a differentiated AI Scope might focus on some of the Capabilities listed. See the Framework Domains & Capabilities section for more information.

  • Allocation of costs may be more complex, particularly if many projects at once are using the same types of services, and because fast moving teams may not be tagging or identifying their spend in all cases
  • Forecasting may be much more challenging for new technology areas, leading to more forecast variance, requiring shorter forecasting windows. Funding for projects may need to be revisited more frequently until forecast accuracy is improved
  • Unit Economics for experimental AI projects may be more challenging in the short term, and should be a key area for organizations to focus on to compare AI projects
  • Rate Optimization may be challenging both for vendor rate negotiation and discount purchasing. Short-term, bursty usage patterns for early AI projects may indicate less commitment purchases, but resource scarcity may require commitments, so careful consideration of purchases is important here.
  • FinOps Practice Operations, and FinOps Education & Enablement will be critical to help those not aware of FinOps Principles and the practice in general, and to deal effectively with high volumes of AI projects through an AI Investment Council or similar review organization
  • Policy & Governance will be challenging in managing AI projects because of perceived demand to move faster and innovate. However, this is not the time to abandon governance, but rather the time to mature that Capability to make it responsive to the needs of the organization.

Another consideration is the actual people serving in FinOps Persona roles may be broader than for other technology cost areas. The nature of AI solutions can enable non-technical people to serve as developers of AI systems, giving them responsibilities in the “Engineering” Persona. Likewise, procurement of AI solutions may be done differently than for traditional IT services, and the Product owner for an AI productivity tool may not be in the traditional IT group. Watch for the behaviors of the various people involved with AI solutions to determine what Persona roles they might be filling.

 

 


FinOps Personas

FinOps Practitioner

As a FinOps Practitioner Persona, I will…

  • Participate or lead coordinated AI investment planning discussions. AI use will be new to many organizations. Architectural and operational patterns will not be fully understood. Richer coordination between persona groups, platform teams, and others will be required, particularly in the short term
  • Clearly define the differentiation in the FinOps practice tying specific practice changes to the outcomes desired for the AI development in the Scope.
  • Ensure that other Personas are being considered in decision making, regardless of whether the people serving in these Personas are traditionally included in FinOps practice

Engineering

As a FinOps Engineering Persona, I will…

  • Ensure transparency of my decision making and assumptions to all stakeholders
  • Balance the need for innovation and speed with the governance, controls, and approvals required to ensure funding is appropriately allocated (with an AI Investment Council or the FinOps team)
  • Ensure that services used for my projects are appropriately evaluated, selected, procured, utilized, and disposed of when no longer required.
  • Engage with the FinOps team to appropriately operate within established guidelines for the Engineering persona, even if I am not a traditional IT person

Finance

As a FinOps Finance Persona, I will…

  • Participate in the AI Investment Council or similar body to regularly approve, evaluate, and track the impact of AI projects in this Scope
  • Evaluate, modify, or provide alternative methods to Forecast, Budget and Chargeback AI costs when required to meet business objectives for this Scope
  • Provide appropriate flexibility in procuring, allocating, and funding AI services and vendors in relation to this Scope

Product

As a FinOps Product Persona, I will…

  • Participate in the AI Investment Council or similar body to regularly approve, evaluate, and track the impact of AI projects in this Scope
  • Create and consistently evaluate the business case for my AI products managed within this Scope
  • Engage with Engineering to ensure decision making cost accountable in addition to supporting innovation
  • Clearly understand and communicate the investment status – e.g. Proof of Value, Proof of Concept, Scaling to Production – of AI projects in this Scope to align to expectation of their outcomes

Procurement

As a FinOps Procurement Persona, I will…

  • Participate in the AI Investment Council or similar body to regularly approve, evaluate, and track the impact of AI projects in this Scope
  • Proactively identify ways to streamline or improve procurement channels, processes, vendor selection, or rates by analyzing usage across the organization and implementing improvements where appropriate

Leadership

As a FinOps Leadership Persona, I will…

  • Lead or direct the AI Investment Council or similar body to regularly approve, evaluate, and track the impact of AI projects in this Scope
  • Consistently provide guidance and overall direction to the organization related to AI usage
  • Create clear expectations for AI project outcomes, delivery models, risk profiles, and strategic objectives to allow all personas to make consistent decisions at every level of the organization
  • Demand and maintain information in specific domains or areas where you require differentiation in the data, practice, or outcomes from the FinOps team

 


Framework Domains & Capabilities

This section outlines practical considerations for applying the FinOps Framework within the context of FinOps for AI. Refer to the FinOps Framework for foundational guidance.

Understand Usage & CostExpand allCollapse all

Data Ingestion

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Allocation

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Reporting & Analytics

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Anomaly Management

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Quantify Business ValueExpand allCollapse all

Planning & Estimating

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Forecasting

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Budgeting

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KPI & Benchmarking

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Unit Economics

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Optimize Usage and CostExpand allCollapse all

Architecting & Workload Placement

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Usage Optimization

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Rate Optimization

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Licensing & SaaS

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Sustainability

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Manage the FinOps PracticeExpand allCollapse all

FinOps Practice Operations

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FinOps Education & Enablement

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Risk, Policy & Governance

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Automation, Tools & Services

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Intersecting Disciplines

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Measures of Success

In addition to traditional measures of success in technology use, AI projects will often be evaluated on measures more specific to the goals or characteristics of AI services.

Strategic Outcome Alignment

  • Degree to which an AI project aligns with stated organizational AI objectives
  • Presumes a clearly defined set of AI objectives (or highlights the need to create them)

Training Efficiency

  • When organizations need to perform training or related model development activities describes how training costs impact the project
  • Total cost (or incremental cost) to train models vs. the resultant model’s performance metrics (e.g. accuracy, precision, specific outcome as defined)

Inference Efficiency

  • Describes the efficiency of the normal operating costs of an AI model or agent
  • Can be expressed in terms of the cost of a single inference event (prompt) or the cost to arrive at an anticipated outcome
  • Tracks the efficiency of deployed or used models, particularly for high volume applications of AI
  • Isolates the operating cost of the system, used in conjunction with total ROI metrics

Compliance Effectiveness

  • AI projects use of and reliance upon data, and their more autonomous access to other computer systems means they require critical attention to compliance considerations, including”
    • Data Privacy
    • Intellectual Property
    • Bias and Ethical Compliance
    • Industry-specific Regulations (HIPAA, PCI, GDPR, Sovereignty, etc.)
    • Data Retention
    • Environmental Regulations
    • AI-specific regulation
  • Specific Measures of success might be set up in any of these areas that are critical to the success of the organization

Token Consumption Efficiency

  • One of the primary cost meters for AI usage is tokens. Though there are other important cost drivers to include, token use spans models and can be a normalizing metric of usage
  • Cost per Token calculated as the Total Cost of the system use over the number of tokens used
  • When total cost includes other non-token costs, this can also take into account the variation in cost of different model purchasing or usage models (e.g. model serving platforms vs. direct SaaS model)
  • API tools or token-based reporting (and the ingestion of token usage reporting by vendors) is often required to calculate token consumption effectively

Return on Investment (versus Expectations)

  • Measures the financial value return generated by AI initiatives relative to their cost
  • Should be defined as a template for AI projects by an AI investment council or similar body to achieve consistency between projects
  • Deciding what costs to include in Financial benefits and Cost is the critical first step

Time to First Prompt

  • As an organization becomes more experienced with AI projects and proofs of concept, the time it takes to move from inception to working prototype/production.
  • First Prompt assumes the first use by a target audience
  • Can be used to compare the performance of different AI teams developing features or systems
  • May be one of several gate outcomes tracked by an AI investment council to incrementally fund or evaluate

Productivity Gain

  • Describes the impact of an AI project on an existing or understood process or workflow
  • May be expressed in terms of Developer Productivity (lines of code, commits, etc.) if used to improve development, or Incident Productivity (cases closed, tickets managed, etc.) if used in a service management domain, etc.

KPIs

Cost per Inference

Measures the cost incurred for a single inference (i.e., when an AI model processes an input and generates an output). Useful for applications like chatbots, recommendation engines, or image recognition systems. Used for tracking the operational efficiency of deployed AI models, especially for high-volume applications. Helps optimize resource allocation and identify cost spikes due to

Reporting & Analytics Data Ingestion Workload Optimization Unit Economics

Cost per Inference

Measures the cost incurred for a single inference (i.e., when an AI model processes an input and generates an output). Useful for applications like chatbots, recommendation engines, or image recognition systems. Used for tracking the operational efficiency of deployed AI models, especially for high-volume applications. Helps optimize resource allocation and identify cost spikes due to inefficient code or infrastructure.

Formula

Cost Per Inference = Total Inference Costs / Number of Inference Requests​

 

Candidate Data Sources:

  • Cloud billing data
  • Logs from AI platforms (e.g., OpenAI, Vertex AI).

Example:

  • If the total inference cost is $5,000 and the system processes 100,000 inference requests, the cost per inference is:$5,000/100,000 = $0.05 per request.

Training Cost Efficiency

Measures the total cost to train a machine learning (ML) model divided by the model’s performance metrics (e.g., accuracy, precision). Training costs for large AI models like GPT can be significant. Measuring efficiency ensures cost-effective resource usage while maintaining acceptable performance.

Reporting & Analytics Data Ingestion Workload Optimization Unit Economics

Training Cost Efficiency

Measures the total cost to train a machine learning (ML) model divided by the model’s performance metrics (e.g., accuracy, precision). Training costs for large AI models like GPT can be significant. Measuring efficiency ensures cost-effective resource usage while maintaining acceptable performance.

Formula

Training Cost Efficiency = Training Costs / Performance Metric

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

Example:

  • A 95% accurate model trained at $10,000 yields an efficiency of $105 per percentage point of accuracy.

 

Token Consumption Metrics

Measures the cost of token-based models (e.g., OpenAI GPT) based on input/output token usage. This KPI helps predict and control costs for LLMs, which charge per token. Facilitates prompt engineering to reduce token consumption without degrading output quality.

Reporting & Analytics Data Ingestion Workload Optimization Unit Economics

Token Consumption Metrics

Measures the cost of token-based models (e.g., OpenAI GPT) based on input/output token usage. This KPI helps predict and control costs for LLMs, which charge per token. Facilitates prompt engineering to reduce token consumption without degrading output quality.

Formula

Cost Per Token = Total Cost / Number of Tokens Used

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

Example:

  • If the total cost for inference is $2,500 and the number of tokens processed is 1,000,000, the cost per token is: $2,500​/1,000,000 = $0.0025 per token

 

Resource Utilization Efficiency

Measures the efficiency of hardware resources like GPUs and TPUs during AI training and inference. This KPI identifies underutilized or over-provisioned resources, ensuring cost savings, and tracks the performance of autoscaling mechanisms.  

Reporting & Analytics Data Ingestion Workload Optimization Unit Economics

Resource Utilization Efficiency

Measures the efficiency of hardware resources like GPUs and TPUs during AI training and inference. This KPI identifies underutilized or over-provisioned resources, ensuring cost savings, and tracks the performance of autoscaling mechanisms.  

Formula

Resource Utilization Efficiency = Actual Resource Utilization / Provisioned Capacity​

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

Example:

  • If the actual resource utilization is 800 GPU hours and the provisioned capacity is 1,000 GPU hours, the resource utilization efficiency is: 800/1,000 = 0.8 or 80%

 

Anomaly Detection Rate

Measures the frequency and cost impact of anomalies in AI spending, such as sudden cost spikes or unexpected usage patterns. This KPI enables proactive identification and mitigation of runaway costs.  

Anomaly Management Reporting & Analytics Data Ingestion

Anomaly Detection Rate

Measures the frequency and cost impact of anomalies in AI spending, such as sudden cost spikes or unexpected usage patterns. This KPI enables proactive identification and mitigation of runaway costs.  

Formula

Total Cost of Anomaly Spikes / Total AI Spend = Anomaly Cost %

 

where (adjust for your needs):

  • Green (< 2%): Healthy. Normal fluctuations.
  • Yellow (2-7%): Warning. Minor anomaly trend
  • Red (> 7%): Critical. You have a “runaway” costs.

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

 

Cost per API Call

Measures the average cost for each API call made to AI services. This KPI helps track the efficiency of managed AI services like AWS SageMaker or Google Vertex AI.

Unit Economics Reporting & Analytics

Cost per API Call

Measures the average cost for each API call made to AI services. This KPI helps track the efficiency of managed AI services like AWS SageMaker or Google Vertex AI.

Formula

Cost Per API Call = Total API Costs / Number of API Calls

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

Example:

  • If the total API costs are $1,200 and the number of API calls made is 240,000, the cost per API call is: $1,200/240,000 = $0.005 per API call

 

 

Time to Achieve Business Value

Measures the time it takes to achieve measurable business value from AI initiatives. This KPI uses a “breakeven point” of doing a function with AI versus the cost of performing it some other way (like with labor). It provides the awareness around the forecasted days to achieve the full business benefit vs the actual business

Forecasting Unit Economics Reporting & Analytics Planning & Estimating

Time to Achieve Business Value

Measures the time it takes to achieve measurable business value from AI initiatives. This KPI uses a “breakeven point” of doing a function with AI versus the cost of performing it some other way (like with labor). It provides the awareness around the forecasted days to achieve the full business benefit vs the actual business results achieved and understanding the opportunity costs and value per month.

Formula

Time to Value (days) = Total Value associated with AI Service / daily Cost of Alternative solution

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

Example:

  • If an AI initiative starts on January 1, 2024, and the model is successfully deployed on April 1, 2024, the Time to Value is: April 1, 2024−January 1, 2024=3 months.
  • Forecast to get $100k/mo of business within 1 month, but it actually took 5 months and only achieved $50k/mo business benefit, 5 months was the time to business value metric to track and seek to improve.

 

 

Time to First Prompt

Measures the  elapsed engineering calendar time it takes to ready a service for first use. Or time to get from POC/Experiment into production use. Mature AI patterns and tooling automations help engineers deliver more features faster, this KPI provides awareness of how fast your engineers can take ideas and user stories and turn them into

Reporting & Analytics Planning & Estimating

Time to First Prompt

Measures the  elapsed engineering calendar time it takes to ready a service for first use. Or time to get from POC/Experiment into production use. Mature AI patterns and tooling automations help engineers deliver more features faster, this KPI provides awareness of how fast your engineers can take ideas and user stories and turn them into production deliverables. Highlights the tradeoffs of using different methods of developing the service with accurate (quality) or less expensive (cost).

Formula

Time to First Prompt = Deployment Date  – Start Date of Initiative Development

 

Example:

  • If an AI initiative starts on January 1, 2024, and the model is successfully deployed on April 1, 2024, the Time to First Prompt is: April 1, 2024−January 1, 2024=3 months

 

 

 

Value for AI Initiatives

Measures the financial or value return generated by AI initiatives relative to their cost. This KPI helps to justify the investment in AI services and aligns them with business outcomes.  

Benchmarking Reporting & Analytics Unit Economics

Value for AI Initiatives

Measures the financial or value return generated by AI initiatives relative to their cost. This KPI helps to justify the investment in AI services and aligns them with business outcomes.  

Formula

Return On Investment = (Financial Benefits – Costs) / Costs * 100

 

Candidate Data Sources:

  • API usage reports
  • Dashboards from AI platforms
  • Logs from AI platforms
  • Cloud billing data

 

Example:

  • If the financial benefits from an AI project are $50,000 and the total costs incurred are $20,000, the ROI is: (50,000−20,000)/20,000 * 100 = 150%

 

 


FOCUS-to-Scope Alignment

The FinOps Open Cost and Usage Specification (FOCUS) is an open specification that defines clear requirements for data providers to produce consistent cost and usage datasets. FOCUS makes it easier to understand all technology spending so you can make data-driven decisions that drive better business value.

AI usage includes many types of resource and services usage, so many of the component data of AI usage will be typical resource usage from public cloud cost and usage, SaaS billing data, and the like. However, AI token usage and service feature usage also includes abstracted meters not directly tied to hardware, such as tokens, API calls, resulting outcomes, etc. These elements rely upon data generators to produce usage data detailing the tokens used, calls made, outcomes achieved, and each of these also require appropriate reconciliation mechanisms and often bespoke ways of capturing usage metrics internally.

As a result, the data required to report upon, allocate, and perform other FinOps functions will generally be additive to existing public cloud or data center cost and usage data, and will likely be more granular and higher volume.

Several of the public cloud data generators already include service usage in tokens and by SKU for AI services, data clouds such as Snowflake generate FOCUS data also detailing usage of AI SKUs, and the project is seeing adoption from AI-specific cloud provides such as Nebius who are providing FOCUS formatted usage data for AI services.

In these cases, there are not specific columns related to AI, but rather SKU IDs indicating Token charges, Consumed Units specifying Tokens, and Consumed Quantity of tokens uses, for example. Over time, there may be a need to develop AI specific columns for the FOCUS Specification, in addition to gaining adoption from AI data generators to provide consistent usage data.

FOCUS ColumnsExpand allCollapse all

BilledCost

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BillingAccountId

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BillingAccountName

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BillingAccountType

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BillingCurrency

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BillingPeriodStart BillingPeriodEnd

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ChargeCategory

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ChargeClass

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ChargeDescription

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ChargeFrequency

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ChargePeriodStart ChargePeriodEnd

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CommitmentDiscountCategory

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CommitmentDiscountId

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CommitmentDiscountName

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CommitmentDiscountQuantity

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CommitmentDiscountStatus

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CommitmentDiscountType

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CommitmentDiscountUnit

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ConsumedQuantity

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ConsumedUnit

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ContractedCost

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ContractedUnitPrice

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EffectiveCost

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InvoiceIssuerName

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ListCost

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ListUnitPrice

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PricingCategory

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PricingCurrency

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PricingCurrencyContractedUnitPrice

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PricingCurrencyEffectiveCost

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PricingCurrencyListUnitPrice

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PricingQuantity

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PricingUnit

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ProviderName

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PublisherName

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RegionId

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RegionName

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ResourceId

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ResourceName

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ResourceType

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ServiceCategory

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ServiceName

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SkuId

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SkuMeter

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SkuPriceDetails

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SkuPriceId

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FinOps for AI Tools and Service Providers

Explore FinOps tools, training, and service providers that help FinOps Practitioners successfully apply the FinOps Framework and best practices for this Scope.