Designing and modernizing solutions with cost awareness and efficiency to maximize business value, while meeting performance, scalability, and operational objectives. Evaluating and directing workload placement within and across technology categories in a way that provides transparency to cost, usage, and impact, while supporting operational objectives and establishing or maintaining cost effectiveness.
One of the most powerful benefits of using modern technologies to build systems is the ability to use a wide range of components and services to satisfy a wide range of requirements. There are many ways to design and operationalize a workload (for example an application,, data pipeline, AI workload, or shared platform service). Engineering and Product teams make decisions based on the needs of the workload, the knowledge and abilities of FinOps Practitioners, the desired operations environment, and other factors to meet customer or stakeholder demand.
Decisions abound for architects looking to create new systems or change existing ones. System and service requirements can be satisfied by virtual machines, container environments, serverless options, data center infrastructure, and fully-managed SaaS applications. Dozens of database, data platforms, and analytics platforms are available, or can be built and managed by the organization.
Technology providers offer industry recognized well-architected or adoption frameworks that can guide Engineering Personas making effective choices and tradeoffs when building. These frameworks include operational aspects of systems like security, performance, reliability, sustainability, and cost efficiency. FinOps, engineering and product teams not only have the responsibility to choose environments, platforms, and services that meet the operational requirements of their systems, but also the infrastructure, placement and financial viability of those systems.
This Capability supports decision making by connecting architectural and workload placement options to business goals, via business unit metrics, helping teams compare options, make tradeoffs, and govern investment for value. Value and cost efficiency is best achieved by architecting it into a system’s design, or as early in the life of a system as possible. By beginning with the end goals of the system in mind, practitioners can architect to meet redundancy, security, reliability, sustainability, and cost efficiency more easily by avoiding unintentionally building in tech debt that would need to be cleaned up later.
Architecting in this Capability applies to both new workload demand and existing workloads, including modernization, re-platforming, relocation, replacement, consolidation and retirement. Throughout the lifecycle of every workload, organizations must assess when it is time to adjust architectural designs and placement decisions. Analysis of where spending or waste is high, or where value isn’t being achieved will help identify workloads which could benefit from architectural change, modernization or adjustment of workload placement.
A regular cadence of analysis should be undertaken to regularly assess where architecting and workload placement can benefit the organization. This is an activity each organization can leverage to “shift left” and build its workloads with business value and cost-effectiveness at the core, during the architecting and workload placement phases.
Moving workloads into or between environments requires planning, coordination, stakeholder alignment, and an organizational strategy to determine what and how workloads will be moved. Onboarding is the Operationalization is the process of executing the chosen workload placement decision, bringing the workload into the target technology environment in a way that provides transparency to cost, usage, and impact, supports operational objectives, and establishes or maintains cost effectiveness across all relevant FinOps Scopes.
Workload resource requirements will need to be taken into consideration and abide by technology policies including tagging requirements to ensure the workload has the appropriate level of visibility for other work streams such as automation, chargeback, etc.. Keeping close program management on onboarding is critical, especially where transition states such as parallel run create unanticipated financial and sustainability impacts.
There is a strong relationship between all of the Capabilities within the Optimize Usage & Cost Domain, in that each provides an organization with different ways to improve technology value. Like Rate Optimization and Usage Optimization, this Capability develops options to design new workloads, re-design existing workloads and select appropriate workload placement to take best advantage of the many services available, while maintaining alignment to business goals and value outcomes.
As someone in the FinOps team role, I will…
As someone in a Product role, I will…
As someone in a Finance role, I will…
As someone in an Engineering role, I will…
As someone in a Leadership role, I will…
As someone in an Allied Persona role, I will…
Measures of success should demonstrate improved technology value and cost effectiveness, with clear linkage to business unit metrics where possible.
Unit economics and value
Cost efficiency outcomes
Forecasting and financial control
Change efficiency and time to market
Sustainability
Continuous improvement
Measures the extent to which SaaS spend is concentrated in overlapping or duplicative applications that support similar business functions. The formula quantifies the proportion of total SaaS costs associated with redundant tools within the application portfolio. Higher percentages indicate greater duplication and consolidation opportunity, while lower percentages reflect a more rationalised SaaS estate with clearer
Measures the extent to which SaaS spend is concentrated in overlapping or duplicative applications that support similar business functions. The formula quantifies the proportion of total SaaS costs associated with redundant tools within the application portfolio. Higher percentages indicate greater duplication and consolidation opportunity, while lower percentages reflect a more rationalised SaaS estate with clearer tool ownership and reduced vendor overlap, supporting improved cost efficiency and SaaS portfolio governance. This KPI was developed by the FinOps for SaaS Working Group.
Redundant Application Coverage Percent = Spend on Overlapping Tools / Total SaaS Spend
Candidate Data Sources:
Measures the effectiveness of SaaS optimisation efforts by comparing realised cost savings to the cost of implementing those actions. The formula quantifies the return generated from optimisation activities such as licence rightsizing, deprovisioning, tier adjustments or application rationalisation. Higher ROI values indicate that optimisation efforts are delivering proportionally greater financial benefit relative to their cost,
Measures the effectiveness of SaaS optimisation efforts by comparing realised cost savings to the cost of implementing those actions. The formula quantifies the return generated from optimisation activities such as licence rightsizing, deprovisioning, tier adjustments or application rationalisation. Higher ROI values indicate that optimisation efforts are delivering proportionally greater financial benefit relative to their cost, while lower values may signal limited impact, poor prioritisation or the need to adjust optimisation approaches. This KPI was developed by the FinOps for SaaS Working Group.
Optimization ROI = Savings from SaaS Optimization Actions / Implementation Cost
Candidate Data Sources:
Business value and success measures
Cost efficiency
Resiliency and risk
Velocity
Innovation
Sustainability
Architecture, patterns, and usage behavior
Governance and enablement
Triage and cadence
Decision artifacts
Onboarding and change artifacts
Continuous improvement